This experimental program gives members of our community the chance to receive help and tips from expert players in a new and exciting way. For the next few weeks during the trial phase of this program, players will have a chance to talk on the phone directly with E&B game experts who are offering their advice for a small fee. Please click here for information on how to contact a Phone Pro. Why is this program experimental?
We are always looking for new ways to help players enjoy E&B. This program has never been tried before with an MMORPG and we are not sure what the response will be. EA and Keen have set up a trial program to see how E&B customers receive the idea. We hope the Phone Pros will bring additional services to the E&B community that players will find valuable. If the program is well received, EA and Keen may continue the program beyond the trial period.
Who are the Phone Pros and how were they chosen?
Phone Pros are E&B fans and players like you who do not work for EA at this time. They are offering a service for a fee that we hope some of you will find valuable. For the trial period, only a few members of the E&B community were asked to help us evaluate this system. Once the trial period is over, if we continue the program, any E&B player will be able to become a Phone Pro.
