As part of the sunset process, all Earth & Beyond premium services will be suspended on June 24, which will be the last day to buy a character name change or shard transfer. This is in preparation for the shut down of Earth & Beyond on September 22. If you wish to purchase a premium service before June 24 call 1-888-842-6388 inside the United States and 1-650-628-4306 outside of the U.S.